Search the PPSR register to see if there is any security interest registered against a vehicle. Personal Properties Securities Register (PPSR) You should make sure you choose the free option when you contact each company. You’re entitled to a free copy of your credit record. To check your record or correct any information, you’ll need to contact them all. There are three credit reporting companies that operate nationally in New Zealand. Contact the scheme your service provider has registered with.Ģ. There are four dispute resolution schemes for consumers dealing with lenders and other credit providers. The ITS is part of the Ministry of Business, Innovation and Employment (MBIE). Information about those processes is available on its website. The ITS deals with bankruptcies, no-asset procedures, summary instalment orders and some company liquidations. Live chat: Insolvency and Trustee Service (ITS) The Financial Mentors offer free, confidential advice by phone, text, email and live chat. MoneyTalks is a financial capability helpline operated by FinCap. See CAB’s website for valuable information on a range of topics.įacebook: Find your local CAB office: FinCap and Money TalksįinCap is a non-government organisation providing free financial mentoring services. To read consumer rights in different languages: /consumers/read-about-your-consumer-rights-and-business-responsibilities-in-another-languageĬAB provides free, confidential and independent information and advice. To make a complaint online: /make-a-complaint The Commission provides information on these areas on its website. The Commerce Commission enforces the laws against misleading and deceptive conduct by traders (the Fair Trading Act) and the consumer credit legislation (the Credit Contracts and Consumer Finance Act). The Consumer NZ website provides a wide range of information on consumer issues and template letters you can use to write to traders to enforce your rights. Consumer Protection is part of the Ministry of Business, Innovation, and Employment (MBIE). The Consumer Protection website has useful information on a range of consumer topics. Your local Community Law Centre can provide you with free initial legal advice.įind your local Community Law Centre online: Consumer Protection Credit and debt Where to go for more support
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